Now you can sell on Five Markt to customers from all over the world, without fear that you will be cheated or that your package will not be picked up, and this is free, Five Markt does not charge a commission on the sale

Five Markt Seller – Sell Free and Buy Cheap

Seller Legal person / AF / PFA

This type of seller must have a legal status, be able to issue invoices, provide guarantees.
May add new / resealed / used products for sale
For products sold on FiveMarkt, delivered by courier and paid for by the buyer, no sales commission is paid. The seller is responsible for attaching supporting documents for payment and origin of the goods sold on the FiveMarkt platform, guarantees, etc.

For Products sold on FiveMarkt, : – no sales commission is paid.
The products sold on FiveMarkt are sent only through the delivery solutions added on FiveMarkt

Legal Entities must prove their identity to have their seller account approved.

Individual seller
This type of seller can be any person over the age of 14, and can add both new and used products to the Five Markt platform, Individuals cannot sell or resell products for commercial purposes, they can only sell their own and their own products to the family, which I no longer use.
For products sold on FiveMarkt, delivered by courier and paid for by the buyer, no sales commission is paid.
The products are paid by the buyers directly to the seller’s account or by cash on delivery, the seller is responsible for issuing the documents of the origin of the goods/justification and payment for the products sold on the FiveMarkt platform.

Individuals must prove their identity to have their seller account approved.

Now you can buy from Five Markt, safely, without worrying that you will be deceived / That the product will not be sent to you / That you will receive in the package something other than what you ordered / That the products have exactly the specifications and quality described on the seller’s website, And All This With 100% Safety, The Money Will Go To The Seller When You Confirm That You Received What You Ordered

Verified sellers

Verified sellers are those users who have provided their full physical address and agreed to have it verified by Five Markt. In this way, they demonstrate that they are willing to trade online to the highest standards and that they do not intend to defraud customers in any way.

Ratings can only be received by sellers and reflect the quality of their services. Thus, after each transaction, buyers can give detailed ratings in which they note the shipping costs charged by the sellers, the delivery time, the accuracy of the description or the communication. In this way, every new FiveMarkt buyer can have a clear and detailed picture of the seller before purchasing a product.

Verified sellers offer delivery guarantee

If a seller offers their customers Delivery Guarantee, it means that they have nothing to hide and are offering the best products to their customers. If the product is not as described, you have 48 hours to return it and we will refund your money.

In the case of parcels sent in the refund system, Five Markt assumes no responsibility for the contents of the parcels.

To avoid possible inconvenience regarding the products sold on FiveMarkt, we recommend that you choose the Wise Bank Transfer payment method in order to benefit from the 48-hour period in which you can return the product, in case the products do not correspond.

Orders not confirmed within 48 hours of receiving the package will be considered accepted, and the money will be sent to the seller

Processing of personal data

FiveMarkt ‘Info Center’ General information ‘Processing of personal data
Privacy policy regarding the processing of personal data

We believe that ensuring the right to the protection of personal data is a fundamental commitment of FiveMarkt, therefore we will dedicate all the necessary resources and efforts to process your data in full compliance with Regulation (EU) 2016/679 (“General Data Protection Regulation” or “GDPR”), as well as with any other legislation applicable on the territory of Romania. As one of the key principles of this legal framework is transparency, we have prepared this document to inform you about how we collect, use, transfer and protect your personal data when you interact with us in relation to our products and services. including through our website or mobile applications.

We reserve the right to update and amend this privacy policy from time to time to reflect any changes in how we process your personal data or any changes in legal requirements. In the event of such changes, we will display the amended version of the Privacy Policy on our website, so please check the content of this Privacy Policy periodically.

Who we are and how you can contact us

FiveMarkt is the trade name of EXPRESS POST SERVICES LLC, with registered office at 680 S Cache Street Suite 100-12200, unique tax registration code EIN number (taxpayer identification number)
38-4087227 (hereinafter referred to as “FiveMarkt” or “we”). For the purposes of data protection law, we are the controller when we process your personal data.

As we are always open to hearing your views, as well as providing you with any additional information you require regarding the processing of your data, we encourage you to contact FiveMarkt’s data protection officer at the email address on the website or by post or courier to the address Bulevardul Voluntari 85 B, Voluntari, Ilfov county – with the mention: To the attention of FiveMarkt’s data protection officer.

What categories of personal data we process

We generally collect your personal data directly from you so that you have control over the type of information you provide to us. For example, we receive information from you as follows:

When you create a FiveMarkt account, you send us: your email address, first and last name;

Within your personal page (My Account) on the FiveMarkt platform you can add additional information such as: photo, gender, nickname, mobile phone number, landline number, date of birth, education level, delivery addresses, alternative e-mail address -mail, bank card details, etc …;

When you place an order, you provide us with information such as: desired product, name and surname, delivery address, billing details, payment method, phone number, bank card details, etc.

We may also collect and further process information about your behavior while you visit our website or use your smartphone to personalize your online experience and provide you with offers tailored to your profile. find out more about this in the section on purposes of processing below.

On our website and smartphone app we may store and collect information through cookies and similar technologies in accordance with our Cookie Policy.

We do not collect or otherwise process sensitive data, included in the General Data Protection Regulation in the special categories of personal data. We also do not want to collect or process data about minors under the age of 16.

What are the purposes and reasons for processing
We will use your personal data for the following purposes:
To provide the FiveMarkt services for your benefit.
This general purpose may include, as appropriate, the following:

a) Account creation and management within the FiveMarkt platform;

b) Order processing, including receipt, validation, shipping and invoicing;

c) Solving cancellations or problems of any kind related to an order, goods or services purchased;

d) Returning the products in accordance with the legal provisions;

e) Reimbursement of the value of the products in accordance with the legal provisions;

h) Providing support services, including providing answers to your questions about your orders or FiveMarkt or FiveMarkt Marketplace partners’ goods or services.

The processing of your data for these purposes is, in most cases, necessary for the conclusion and performance of a contract between FiveMarkt and you. Also, certain processing that is subject to these purposes is required by applicable law, including tax and accounting law.

To improve our services
We always want to give you the best online shopping experience. To do this, we may collect and use certain information about your purchasing behavior, invite you to complete satisfaction surveys following the completion of an order, or conduct, directly or with the help of partners, market studies and research.

We base these activities on our legitimate interest in doing business, always ensuring that your fundamental rights and freedoms are not affected.

For marketing
We want to keep you up to date with the best offers for the products/services you are interested in. In this regard, we may send you any type of message (such as: e-mail / SMS / telephone / mobile push / webpush / etc.) containing general and thematic information, information about products similar to or complementary to those we -you have purchased, information about offers or promotions, information about products added to the “My Account / My Basket” section or to the “Account / Favorites” section or you have shown your interest in purchasing them, as well as other commercial communications, such as be market studies and opinion polls, and we may display personalized recommendations on the website and in the smartphone application. In order to provide you with information of interest to you, we may use certain data about your buying behavior (eg products viewed / added to wishlist / purchased) to create a profile of you. We always ensure that such processing is carried out in accordance with your rights and freedoms and that decisions made on the basis of them have no legal effect on you and do not similarly affect you to a significant extent.

In most cases, we base our marketing communications on your prior consent. You can change your mind and withdraw your consent at any time by:

– Changing the settings in the customer account in the “My Subscriptions” section;

– By accessing the unsubscribe link displayed in the messages you receive from us; or through

– By contacting FiveMarkt using the contact details described above.

In certain situations, we may base our marketing activities on our legitimate interest in promoting and developing our business. In any case, when we use information about you in our legitimate interest, we take care and take all necessary measures to ensure that your fundamental rights and freedoms are not affected. However, you can ask us at any time, by the means described above, to stop processing your personal data for marketing purposes, and we will comply with your request.

To defend our legitimate interests
There may be situations where we use or share information to protect our rights and business. These may include:

– Measures to protect the website and users of the FiveMarkt platform against cyber attacks:
– Measures to prevent and detect fraud attempts, including the transmission of information to the competent public authorities;
– Measures to manage various other risks.
The general basis for these types of processing is our legitimate interest in defending our commercial activity, with the understanding that we ensure that all measures we take ensure a balance between our interests and your fundamental rights and freedoms.
Also, in certain cases, we base our processing on legal provisions, such as the obligation to ensure the protection of assets and values ​​provided by the applicable legislation on the matter.

As long as we keep your personal data

As a general rule, we will keep your personal data for as long as you have an account on the FiveMarkt platform. You may request that we delete certain information or close your account at any time, and we will comply with such requests, subject to the retention of certain information, including after closing your account, if applicable law or our legitimate interests so require .

To whom we transmit your personal data

If applicable, we may transmit or provide access to certain of your personal data to the following categories of recipients:

– companies within the same group of companies as FiveMarkt;

– FiveMarkt Marketplace partners;

– courier service providers;

– providers of payment/banking services;

– providers of marketing / telemarketing services;

– providers of market research services;

– insurance companies;

– IT service providers;

– other companies with whom we can develop joint programs for offering our goods and services on the market.

If we have a legal obligation or if it is necessary to defend a legitimate interest, we may also disclose certain personal data to public authorities.

We ensure that the access of third parties under private law to your data is done in accordance with the legal provisions on data protection and information confidentiality, based on the contracts concluded with them.

To which countries we transfer your personal data

We currently store and process your personal data in Romania.

However, we may transfer some of your personal data to entities located in the European Union or outside the Union, including countries for which the European Commission has not recognized an adequate level of personal data protection.

We will always take steps to ensure that any international transfer of personal data is handled carefully to protect your rights and interests. Transfers to service providers and other third parties will always be protected by contractual commitments and, where applicable, other safeguards such as standard contractual clauses issued by the European Commission or certification schemes such as the Data Protection Privacy Shield personal. transferred from within the EU to the United States.

You can contact us at any time using the contact details above to learn more about the countries to which we transfer your data and the safeguards we have put in place in relation to these transfers.

How we protect the security of your personal data

We are committed to ensuring the security of personal data by implementing appropriate technical and organizational measures in accordance with industry standards.

The transmission of your personal data is done using state-of-the-art encryption algorithms and is stored on secure servers while ensuring data redundancy.

Despite the measures taken to protect your personal data, we warn you that the transmission of information over the Internet in general or through other public networks is not completely secure, and there is a risk that the data may be viewed and used by third parties. unauthorized. We cannot be held responsible for such system vulnerabilities that are beyond our control.

What rights do you have?

The General Data Protection Regulation gives you a number of rights in relation to your personal data. You can request access to your data, correct any errors in our files and/or object to the processing of your personal data. You can also exercise your right to lodge a complaint with the competent supervisory authority or go to court. If applicable, you may also have the right to request the erasure of your personal data, the right to restrict the processing of your data and the right to data portability.

More information about each of these rights can be obtained by consulting the table below.

To exercise your rights, you can contact us using the contact details provided above. Please note the following if you wish to exercise these rights:

Identity. We take the privacy of all records containing personal data seriously. For this reason, please send us your requests regarding such records using your FiveMarkt account email address. Otherwise, we reserve the right to verify your identity by requesting additional information to confirm your identity.

Taxes. We will not charge you any fee for exercising your rights in relation to your personal data, unless your request for access to information is unfounded or repetitive or excessive, in which case we will charge a reasonable amount. in such circumstances. We will inform you of any applicable fee before processing your claim.

Response time. We aim to respond to any valid request within a maximum of one month, unless it is particularly complicated or you have made multiple requests, in which case we will respond within a maximum of two months. We will let you know if we need more than a month. We may ask if you can tell us exactly what you want to receive or what you are concerned about. This will help us act faster and reduce the response time to your request.

Third party rights. We must not comply with a request if it would adversely affect the rights and freedoms of other data subjects.

Rights concerned Description
Access You can ask us:
to confirm whether we are processing your personal data;
to provide you with a copy of this data;
to provide you with other information about your personal data, such as what data we hold, what we use it for, who we disclose it to, whether we transfer it abroad and how we protect it, how long we keep it, what rights you have, how you can file a complaint, where we obtained your data, to the extent that this information has not already been provided to you through this information.
Rectification You can ask us to correct or complete your inaccurate or incomplete personal data.
We may attempt to verify the accuracy of the data before rectifying it.

Deletion of data You may ask us to delete your personal data, but only if:
they are no longer necessary for the purposes for which they were collected; or
you have withdrawn your consent (if the data processing was based on consent); or
you exercise a legal right to object; or
were processed illegally; or
we have a legal obligation to do so.
We are not obliged to comply with your request to delete your personal data where the processing of your personal data is necessary:

to comply with a legal obligation; or
for establishing, exercising or defending a right in court.
There are other circumstances in which we are not obliged to comply with your data deletion request, although these are the two most likely circumstances in which we may refuse this request.

Please note that before exercising this right, you must download from your FiveMarkt account and save all documents related to orders made from FiveMarkt, regardless of whether the invoice was made to you or to another natural person or legal (such as: invoices, warranty certificates). If you do not do this before exercising your right to deletion, you will lose all such documents and FiveKarkt will not be able to make them available to you, as applicable, because the process of deleting the data and the FiveKarkt account, with all data and documents related to it, it is an irreversible process.

Restriction of data processing You can ask us to restrict the processing of personal data, but only if:
their accuracy is disputed (see rectification section) to allow us to verify their accuracy; or
the processing is illegal, but you do not want the data to be deleted; or
they are no longer necessary for the purposes for which they were collected, but you need them to establish, exercise or defend a right in court; or
you have exercised your right to object and verification that our rights prevail is ongoing.
We may continue to use your personal data following a restriction request if:

we have your consent; or
to establish, exercise or ensure the defense of a right in court; or
to protect the rights of FiveMarkt or any other natural or legal person.
Data portability You can ask us to provide your personal data in a structured, commonly used and machine-readable format, or you can ask us to “port” it directly to another data controller, but in each case only if:
the processing is based on your consent or the conclusion or performance of a contract with you; and
the processing is done by automatic means.
Objection You may object at any time, for reasons related to your particular situation, to the processing of your personal data on the basis of our legitimate interest, if you consider that your fundamental rights and freedoms prevail over this interest.
You can also object at any time to the processing of your data for direct marketing purposes (including profiling) without giving any reason, in which case we will end such processing as soon as possible.

Automated decision-making You may request not to be subject to a decision based solely on automated processing, but only where that decision:
produces legal effects on you; or
affects you in a similar way and to a significant extent.
This right does not apply if the decision made following automated decision-making:

we are required to enter into or enter into a contract with you;
is authorized by law and there are adequate safeguards for your rights and freedoms;

or is based on your explicit consent.
Complaints You have the right to lodge a complaint with the supervisory authority regarding the processing of your personal data.

Without prejudice to your right to contact the supervisory authority at any time, please contact us in advance and we promise that we will make every effort to resolve any issue amicably.

We remind you that you can contact FiveMarkt’s Data Protection Officer at any time by submitting your request in any of the following ways:
– by email

– by post or courier to the address: Voluntari Bulevardul Voluntari 85B, Voluntari, Ilfov county – with the mention to the attention of the FiveMarkt data protection officer

Right of withdrawal within 14 days for distance trading:

Each seller on the Five Markt platform may have customized return conditions, which can be found on the Five Markt partner page.

The buyer has the right to withdraw from the Contract, respectively to return a Good or to give up a Service, within 14 calendar days, without citing any reason and without incurring costs other than those of delivery. Thus, in accordance with GEO no. 34/2014, the term for returning a Good or renouncing a Service expires within 14 days from:

– the day on which the Buyer takes physical possession of the last Good – if the Buyer orders through a single order several products that will be delivered separately

– the day on which the Buyer takes physical possession of the last Good or the last part – in case of delivery of a product consisting of several lots or parts

To see what conditions the product you want to return must meet and what the steps are to follow, read the return policy of the Five Markt partner from whom you purchased the product.

Enter the product page, click on the name of the Five Markt partner and you will be directed to the dedicated page, where you will find all the necessary information.

Products purchased from Five Markt partners can only be returned by following the steps below:

-Fill out the return form, making sure that the product complies with the return conditions described on the seller’s page.

-In the form, choose one of the return options: exchange with the same model (change of size or color), exchange with another product sold by the same Five Markt partner, or refund the amount paid for the purchase.

-After the request is approved, the Five Markt partner will send the courier to pick up the product you want to return.

Returns go directly to the selling partner.

The products posted on Five Markt are posted by several partner stores or third-party individuals.

Security of purchases – to be sure that it will be delivered to you in the package, you have 48 hours after receiving the package to confirm that your products are exactly like the products posted by the partner seller on Five Markt, the money paid by you they will be sent to the seller only after 48 hours, from the receipt of the parcel by you, and there is no need to return the parcel.
In case of discrepancy, you can return the package to the seller and we will return the money to your account.
The payment system will be made through the WIse payment platform, – You don’t have an account, open one now, it’s free, Create a Wise account 

The seller creates his own online store on the Fife Markt website, completely free and without sales taxes, where he posts his own products En-Detail Create a retail seller account Click Here or En-Gross, Create an En-Gross seller account Click Here on the dedicated website for this activity.

-Step 1, Create the partner seller account.

-Step 2 Confirm your identity

-Step 3 Set your merchant terms, terms and conditions / Confidentiality / Return policy, etc.

Step 4 Add the products for sale, from your account.

Step 5 Start promoting your created online store.

The sale proceeds, the customer purchases the products posted by you, pays them (Money goes into the Escrow account), we send the courier agreed by Five Markt to you to pick up the package, the courier takes the package and takes it to the final customer.

The final customer has 48 hours from receiving the package to confirm that the products sent by you correspond to those posted in your store.

After the customer’s confirmation, money will be sent to your Wise account immediately, after the 48 hours pass, parcels not confirmed by the customer will be considered confirmed and the money will go to your Wise account.

Wise accounts can be created both as an individual and as a legal entity

Don’t have a Wise account? Create one for free Click Here

Five Markt does not charge sales taxes, the only taxes applied are the money transfer fees to you, See transfer fees

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